Troubleshooting
Scan won’t start, download blocked, or license rejected? Start here for the most common fixes.
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Need help? We’ve got you.
Troubleshooting, installation guides, junkware definitions, and system repair tips — all in one place.
Installation guides
Purchase, open your dashboard, download the EXE, run as administrator, then reboot after cleanup.
Get the cleanerJunkware definitions
Learn what counts as junkware: toolbars, adware bundles, fake cleaners, leftover services, and more.
See what we removeSystem repair tips
After a cleanup, reboot, check startup apps, and keep Windows Update current for best results.
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